INFORMATION TECHNOLOGY SPECIALIST (SUCCESS ENGINEER) in Multiple Locations

DCSA’s Office of Customer Success seeks a Success Engineer to serve as a technical advisor and strategic partner for high-visibility customer and mission-partner portfolios aligned to specific DCSA systems and services. You will lead technical engagement, solution adoption, and cross-functional integration; assess customer needs; identify implementation gaps and adoption barriers; and recommend actions to improve system use, service delivery, customer readiness, and mission outcomes.