Job description Daily rate: 700 We are looking for a Senior Salesforce Functional Analyst, expert in Service Cloud, to support a major public transport operator in Brussels in the evolution and support of its CRM platform. In a hybrid context (Brussels), on a part-time 4/5 (T&M) assignment from November to December 2026, you will work on three main areas: RUN Customer Care: ensuring the stability and continuous development of Service Cloud (case management, contact forms, emails, customer data …