1st Level Support Specialist in Schweiz

About the Role We are looking for a service-oriented 1st Level Support Specialist to serve as the first point of contact for users experiencing IT issues. You will provide timely assistance, resolve common technical problems, and ensure that requests requiring further investigation are escalated with clear documentation. This role combines technical troubleshooting with strong communication skills and a commitment to delivering a positive user experience. Key Responsibilities Receive, record, a…