Our local authority client based in North West London are urgently seeking an experienced Complaints Investigator. *£23.81 an hour PAYE *Hybrid working Job Role Seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. Will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. Wi…